If your RTO is collecting Learner Feedback from its students, that feedback can be entered by the student through our PowerPro Web Plugin (saving the RTO that data entry time!), this feedback is where PowerPro gets the data for the report, more info here. The Web Plugin is required for PowerPro to be able to generate data for this report, if you don't have this plugin, the data will need to be manually generated. See the bottom of the page.

At any point, the Learner Feedback data can be generated into a report by navigating to the Reports menu, selecting 'Compliance Reports' and under the 'ASQA' heading, you will find the 'Quality Indicator Data (Registering Body Report)' See image below.


This report compiles Student and Employer feedback for training completed within a specific calendar year. The report can be submitted directly alongside your submission to ASQA, or can be used to generate the data for filling out ASQA's template. This report's data can also be used for state-specific reporting requirements (TAC).

The Registering Body report is due at the end of June of the following calendar year.

Reporting

ASQA

When reporting to ASQA you can report either via their 'Quality Indicator webform', or collating your responses and sending via email using their template.

Information about ASQA reporting requirements can be found here.

 

TAC

When reporting to TAC you can report either via entering the results using their 'SMART' software, or submitting a Summary Report via email (for which TAC has no prescribed template).
 
According to TAC,  for the summary report they require the following information:
  • the total number of each questionnaire distributed
  • the total number of each survey received back
  • how the learner engagement data has been used to continuously improve the RTO's services
  • how the employer satisfaction data has been used to continuously improve the RTO's services (if applicable)

The data for the first two items can be generated by the QI report (for data that has been loaded into PowerPro), and you can add on the number of paper versions you have if they have not been entered into PowerPro.

Information about TAC reporting requirements can be found here.

 

Without having access to the Web Plugin

You will have to manually count the number of responses you have received as well as working out the number of questionnaires sent out. 
A way to work out how many questionnaires you have sent (assuming every completed student was sent a copy) is using the 'Course Completed Within Dates Report' which can be found in PowerPro under 'Reports' > 'Client Reports' > 'Course Completed within dates'.  Once run, the last page contains an overall total. Alternatively you can request a Custom Report.
 
You can use the 'C.I. Register' tool to get your continuous improvement data.